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    It's Never Different...or Lupus

    “It’s Never Lupus,” the famous tag line of Dr. Greg House.  Absolutes are funny thing, they either act as a calming predictor or sandbag morale to often fatal lows.  Statements like, “you’re always late” or even worse “everyone’s going to die” really don’t help the situation.  When people speak in absolutes, they’re really doing one of two things:

    1.     Covering up for THEIR fear.

    2.     Covering up for THEIR lack of understanding

    We have a phrase around our office: “It’s never different.”  And although I can guarantee clients that it’s not lupus either, I find the “It’s never different” line much more effective.  Markets rise and fall, companies boom and bust…it’s never different.  Problems at home or in a business can always be traced back to a few select indicators…it’s never different.  By offering others a calm and collected approach, often you can get past the “everyone’s going to die” and get to fixing the problems!

    If you were informed, and new the risks, would you speak in outlandish absolutes, or would you make calculated statements that both educate and inform others.  Let me be clear, I don’t mean you need to be the “Everything is going to be alright” guy:

    But making statements that acknowledge difficulty while diffusing panic can only help this situation.  Here’s a great example:

    So with the market tanking and unrest in Japan and the Middle East…remember: Don’t be the one giving the “Everybody’s going to die” speech!


    Respect: Just Do It!

    Last week I tweeted:

    It was amazing how many people identified with it and either RT'd it or messaged back. What is most amazing is that it’s not anything new.

    I find that especially being young; this is a hurdler that is a clear pass/fail test.  You want to compensate for lack of experience or knowledge so you commit the cardinal foul of over-promising and under-delivering.  Respect is not gained or lost by ones capacity to take on insane amounts of workload and show up at the finish line barely breathing, but rather to set goals (often ambitious ones) and simply, deliver.

    Think about it like this: You order a pizza, and are told that the pizza will arrive in 30 minutes.  After an hour of waiting, the deliveryman shows up with the pizza.  As anyone would be, you are frustrated.  He explains that the pizza is worth the wait and even tells you that he was a little late because he was personally ensuring that your peporoni was placed in exactly the right place.

    Now this is obviously not the same as getting a marketing plan to a customer or making sure that your budgets are submitted on time.

    Respect comes when Mr. Pizza man shows up 29 minutes after your order was placed EVERY TIME

    People don't remember that you gave them 20% that one time you were late...but they do remember that you are a dependable source of whatever you sell or claim to be.


    You want people to #respect you: Do what you say you are going to do.


    An Intro | My Commitment | So What?

    I read a lot of blogs.  Less than some, but more than most.  I have had 2 blogs and both fizzled out.  One of the things about blogging is that it usually starts with a “I’m going to do this and be really consistent” and then ends, well…without much notice.  My last blog I started when I was in university and kept it going pretty consistently through getting married, starting work and having our first daughter (and all that life had for me in between).  Unfortunately, I found it difficult to make the turn as the blog was written from a perspective that just wasn’t me anymore.  As I wrestled with trying to change it, or reinvent it, I found myself moving towards insincerity and after some consideration stopped blogging altogether.

    So why start again now?  After I completed my MBA in 2010, I found myself missing the writing aspects of school that had been such a focus for me over the years.  As I thought about what I wanted a blog to be about, I first looked at the blogs I regularly read.  Here were some observations:

    1.     There is a blog about everything.  From decoupaging mom’s to a retired navy officer…the web has something for everyone.

    2.     Business & Leadership are hot topics.  From Michael Hyatt to Seth Godin and everyone in between…world class leaders are letting you in behind the scenes of their lives for a sneak peak!

    Any finally…

    3.     Everybody’s Old.  This is obviously a generalization, and I do follow some younger “business folk,” but for the most part, most serious bloggers within the business community are 40+.

    I wanted a blog that told the story of a 20 something in business that offered perspective for all.  To throw in the token “I don’t know everything for sure” doesn’t do it justice, as many associates in their 40’s and 50’s often remark that they have “forgotten more than I know.”  All kidding aside, I want this space to be an opportunity to share things I’m learning, gadgets or technology that I am using and most of all…have fun.  You’ll probably see some guest posts by people that I respect and I hope that between the circulating of content and utilization of feedback in the comments section that this blog can be something bigger than my little corner of the Internet.

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